Refund Policy
Refunds:
- All training classes and products are non-transferrable.
- As a standard practice, no refunds will be issued unless there is a class cancellation by Freight OTM, and no alternative class options are available. In such cases, a refund will be processed.
No-shows:
No-shows:
- If an attendee fails to attend a paid class without prior notice, no refunds will be provided.
Transfers:
- Attendees can request a transfer to another class if they are unable to attend the originally scheduled session.
- To be eligible for a transfer, the attendee must notify Freight OTM at least 72 hours in advance of the class start time.
- Transfers are subject to availability and are solely at the discretion of Freight OTM.
For any refund or transfer requests, please contact us at info@freightonthemove.com, and our team will be glad to assist you.